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Health & Safety 2022

Last updated on 27.01.2022

Your health, well-being, and peace of mind are of paramount importance to us. 


Today, protection and prevention are top priorities as the travel industry, including The Zurich Insider, continue to adapt to the latest Swiss and international guidelines. 


As regulations on international travel evolve, we ask that you remain open-minded and flexible. Of course, we have also implemented more flexible General Terms & Conditions and Cancellation Policy


Before You Travel 


As travel protocols vary from country to country and are subject to change as new information becomes available (even last minute), please always check them shortly before your departure. 


Traveling to Switzerland 


For entry & stay regulations and restrictions in Switzerland, you can get more information from the Swiss State Secretariat for Migration SEM and their Travelcheck. 

For further information about Switzerland's current health measures and ordinances, you can visit the Federal Office of Public Health BAG here and here.


Health, Travel & Cancellation


Before traveling, we strongly recommend You review your insurances to ensure You have appropriate coverage to meet all your needs and those of your travel companions in case of any loss of property or illness, injury, or death.

We strongly recommend You obtain travel and cancellation insurance for the entire duration of your trip. This is further protection from unexpected circumstances that might force You to cancel your trip. 


Although our General Terms & Conditions and Cancellation Policy are more flexible than ever, we can not predict all eventualities or cover a short notice cancellation. 


The Zurich Insider does not offer any health, travel, or cancellation insurances.


While in Switzerland and on your Experience with us


Our Safety Protocol


To keep you, your travel companions, your Guides, and the communities/places you visit safe, we kindly ask you to follow our health protocols: 


o Wear a mask/PPE (when required)

o Maintaining physical distance (whenever possible)

o Avoid shaking hands  

o Follow hygiene rules (Handwashing and sanitizing frequently)

o COVID-19 tests for entry into establishments (when required)

o Self-monitor daily and inform us immediately should you feel unwell or exhibit symptoms prior to and/or during your Experience.

o Inform us if you got sick after your Experience with us 

Our guides follow the same health protocol at all times. 



Our Experiences 

As a primarily walking and outdoor company, our Experiences take place in airy, outdoor spaces, helping to minimize risk and encourage social distancing.



Should you have booked an Experience where private transportation is included, we will ensure that enhanced sanitation measures are in place:


  • Regular vehicle disinfection

  • Regular guide & driver health checks

  • Possibly wearing a face-covering inside the vehicle 



Leaving Switzerland 

Check with your home country's policies on testing and post-trip self-isolation, as well as the latest travel advisories. 


We understand that now travel involves extra steps; however, we will try to make your Experience with us as easy and effortless as permitted and possible. We are looking forward to welcoming you to Zurich and Switzerland. 

Our health protocol as our guidelines are subject to change as the global health situation evolves. 

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