Last updated: 26th July 2026​

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In This Disclaimer

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1. Scope of This Disclaimer

2. General Information and Travel Guidance

3. Accuracy, Currency and Changes

4. Website Availability and Security

5. External Links and Third-Party Content

6. Recommendations, Listings and Personal Views

7. Affiliate Links, Sponsorship and Complimentary Experiences

8. Reviews and Testimonials

9. Bookings and Confirmed Services

10. Website-Related Liability

11. Intellectual Property

12. Privacy and Cookies

13. Updates to This Disclaimer

14. Contact

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1. Scope of This Disclaimer

This Disclaimer applies to general information published by The Zurich Insider™ (“TZI”, “we”, “us” or “our”) on www.thezurichinsider.com, including our blog, general downloadable guides and resources, and general informational content published through our official newsletters or social-media accounts. Together, these are referred to as the “Website Content”.

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This Disclaimer does not convert an individualized offer, booking confirmation, invoice or other expressly agreed communication into general Website Content. Those documents retain their ordinary contractual effect.

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2. General Information and Travel Guidance

Website Content is provided for general information, education and inspiration. It is not tailored to every traveler’s personal circumstances and is not a substitute for official, legal, medical, immigration, insurance, financial or other professional advice.

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You remain responsible for checking the requirements that apply to your journey and personal circumstances. This may include passports, visas, travel authorizations, customs rules, health requirements, insurance, accessibility, transportation conditions and official travel or safety advice.

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Please consult the competent authorities and relevant service providers shortly before travel, particularly where information may have changed since publication. Our Travel and Safety Policy contains further practical guidance.

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3. Accuracy, Currency and Changes

We prepare Website Content in good faith and take reasonable care at the time of publication. We do not, however, guarantee that every item of general information will always remain complete, current, available or free from error.

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Travel-related details are particularly changeable. Prices, exchange rates, opening hours, timetables, routes, accessibility, admission requirements, events, weather conditions, regulations and third-party availability may change at short notice.

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Blog posts and other dated material reflect the information and perspective available when they were published and may not be updated retrospectively. We may correct, update, replace or remove Website Content when appropriate.

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Prices, availability and descriptions shown on the website are subject to confirmation. An inquiry or website submission does not, by itself, secure a reservation. Once a booking becomes binding, the confirmed price and Service are governed by the booking documents and our General Terms & Conditions.

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4. Website Availability and Security

We aim to keep the website accessible and functioning properly, but cannot guarantee uninterrupted or error-free access. Maintenance, technical problems, cyber incidents, third-party hosting services or circumstances outside our reasonable control may temporarily affect the website or particular features.

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We take reasonable measures appropriate to our website, but no internet service can be guaranteed to be entirely secure or free from harmful code. You should use appropriate devices, browsers, and security protections when accessing websites or downloading materials.

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The processing and protection of personal data are addressed in our Privacy Policy.

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5. External Links and Third-Party Content

The website may link to official authorities, transportation providers, venues, accommodation providers, restaurants, attractions, maps, publications, social media platforms, and other third-party websites or content.

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Links are provided for convenience and context. Unless we expressly state otherwise, a link does not mean that TZI owns, controls, guarantees or endorses the third-party website or everything published on it. Third-party websites may change without our knowledge and are governed by their own terms, privacy practices and security measures.

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Please review the provider’s current information and conditions before relying on it or entering into a transaction. TZI is not a party to a transaction made independently between you and a third party merely because the third party was mentioned or linked on our website.

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Where a third-party service is expressly included in a confirmed TZI booking or arranged by TZI as an intermediary, the respective responsibilities are governed by the booking confirmation, our General Terms & Conditions and any disclosed supplier terms—not by this general Website Disclaimer.

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6. Recommendations, Listings and Personal Views

Recommendations and editorial content reflect our knowledge, research, experience and honest opinion at the time of publication. Travel experiences are subjective, and a place, product or service that suits one person may not suit another.

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Businesses, attractions and service providers may change their ownership, staff, standards, prices, opening hours or availability. Inclusion on the website is therefore not a guarantee of a particular experience or continued availability.

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Views expressed in editorial or blog content are those of TZI or the identified contributor unless expressly stated otherwise. References to a company, venue, organization, product, trademark or public figure are for identification and information and do not by themselves imply an official affiliation, partnership or endorsement.

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7. Affiliate Links, Sponsorship and Complimentary Experiences

Some Website Content may contain an affiliate link, a sponsored recommendation, a paid collaboration, or a reference to a product or experience that TZI received free of charge or at a reduced price.

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Where a material commercial relationship exists, we will disclose it clearly in or near the relevant content. A commission or other benefit does not change our commitment to sharing an honest opinion.

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Purchases made through an affiliate link or from a featured third party are contracts between you and that provider unless the service is expressly included in a confirmed TZI booking. The provider’s own prices, terms, cancellation conditions, warranties and privacy practices apply.

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8. Reviews and Testimonials

Reviews and testimonials reflect the personal experiences and opinions of the individuals who provided them. They do not guarantee that every guest or website user will have the same experience.

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Where reviews are reproduced on our website, they may be corrected for obvious typographical or grammatical errors or shortened for length and clarity, without intentionally changing their material meaning. Reviews may also be displayed through or linked from an independent review platform.

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If a testimonial or endorsement involves a material commercial relationship, this will be disclosed where appropriate.

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9. Bookings and Confirmed Services

Website descriptions, photographs, maps and sample itineraries illustrate the general nature of our services. They do not promise that every pictured location, route, stop or activity will form part of a particular booking unless it is expressly included in the written confirmation.

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A website inquiry, availability request or proposed itinerary is not a confirmed booking. A booking becomes binding in accordance with our General Terms & Conditions.

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TZI remains responsible for providing confirmed Services in accordance with the booking agreement and applicable law. Nothing in this Disclaimer removes or reduces those responsibilities.

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10. Website-Related Liability

To the extent permitted by law, TZI is not responsible for loss arising solely from:

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• Reliance on general, non-contractual Website Content that has become outdated, incomplete or inaccurate;

• A temporary interruption, technical failure or inability to access the website;

• The content, availability, security or conduct of an independent third-party website or service; or

• A user’s failure to verify time-sensitive travel information with the relevant authority or provider.

 

Where liability may lawfully be limited, TZI is not responsible for indirect or consequential loss that was not reasonably foreseeable in connection with use of the website.

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This Section applies to use of the website and general Website Content. It does not replace the liability provisions governing a confirmed TZI Service.

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Nothing in this Disclaimer excludes or limits liability for intentional wrongdoing or gross negligence, or any other liability, right or remedy that cannot be excluded or limited under applicable law.

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11. Intellectual Property

TZI’s original text, photographs, branding, designs, downloadable materials and other content are protected by applicable intellectual-property laws. Permitted and prohibited uses are explained in our Copyright Policy.

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Nothing in this Disclaimer grants a license to reproduce, publish, distribute, commercially exploit or create derivative works from protected Website Content.

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12. Privacy and Cookies

Our Privacy Policy explains how TZI collects, uses, shares and protects personal data and describes your relevant rights.

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Information about cookies and similar website technologies is also available in our Privacy Policy and in the website’s cookie settings. Third-party websites linked from our website apply their own privacy and cookie practices.

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13. Updates to This Disclaimer

We may update this Disclaimer when our website, business practices or applicable requirements change. The “Last updated” date at the top of the page identifies the current version.

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Changes apply to use of the website after the revised Disclaimer is published. They do not retroactively alter a confirmed booking or reduce any right that cannot be excluded under applicable law.

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14. Contact

If you have a question about this Disclaimer or any Website Content, please contact us:

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The Zurich Insider™ by Samantha Aeschbach
Email: hello@thezurichinsider.com
Telephone and WhatsApp: +41 76 464 54 88

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We will be happy to help.